Practical, independent ideas to help you save time, work smarter and make your firm easier to run — with a focus on technology solutions.
Register your interest now and we’ll let you know when the first Small Firms Channel briefing is ready in January.
Small Firms Channel is created by Hey Legal.
One topic · Every month
Supported by
The Law Society of Scotland
Audience
Running a small law firm means wearing a lot of hats. Client work comes first, but there’s still a business to run.
Small Firms Channel looks at the everyday challenges that take up your time — and the practical changes, better ways of working and technology that can help.
The philosophy
But you do need to use it.
Every small law firm already depends on technology. The question is whether it’s making work easier — or creating more of it.
Small Firms Channel starts with the everyday challenges of running a small law firm and looks at where better use of technology can make a real difference.
What better looks like
Better use of technology. Better firms.
Used badly, technology creates more work, more frustration and more systems nobody wants to use. Used well, it can save time, improve the client experience, make work better for your people and help build a stronger business.
Small Firms Channel is about making technology work in practice.
How it works
We take one everyday challenge facing small law firms, look at what better could look like, and explore how technology can help make it happen.
The method
Understand
01What's happening now, where time or effort is being wasted and what could work better.
Explore
02How different ways of working — supported by the right technology — could improve things.
Implement
03Practical guidance and resources to help your firm make a change.
The arc
First on Small Firms Channel · January 2027
Your client meeting lasts an hour. Why does it take two?
The meeting itself is only part of the work. There’s preparation beforehand, information to gather, notes to take, follow-up afterwards, tasks to create and often information to enter somewhere else.
Our first Small Firms Channel briefing looks at the client meeting from beginning to end — and asks how better processes and technology could make the whole experience better for both lawyer and client.
What could happen before the client arrives? What could technology take care of during the meeting? And how much of the work afterwards could disappear?
Practical tool
Take one of your firm’s most common client meetings and look at everything that happens before, during and afterwards.
Where is time being spent? What gets entered twice? What could the client do beforehand? What distracts the lawyer during the meeting? What administration happens afterwards? And where could technology help?
Included with the first briefing
What’s coming next
Programmes 02 — 03
02 · AI & Working Practices
Does your firm have rules?
AI is already finding its way into everyday work. We'll look at what that means for a small law firm, where it can genuinely help and the sensible boundaries worth putting in place.
03 · Getting More From Technology
Get more from what you've already got.
Many firms already pay for powerful technology they barely use. We'll look at why technology adoption fails, what your existing systems may already be capable of and how to turn technology you've bought into technology people actually use.
Independence
We’re not here to persuade you to buy more technology. In fact, sometimes the answer will be to get more from something you already have.
Small Firms Channel starts with what your firm is trying to improve. We look at where technology can genuinely help, what good looks like and — most importantly — how to make it work in practice.
We start with what you're trying to improve — not a product.
Our editorial decisions aren't determined by technology vendors.
The important question isn't what technology can do. It's what your firm can actually do with it.
Who’s behind it
Small Firms Channel is created and edited by Hey Legal, which works with Scotland’s small law firms.
Credibility
Small Firms Channel is being developed with the support of The Law Society of Scotland to help Scotland’s small law firms make better use of technology in practice.
Small Firms Channel content does not constitute formal Law Society guidance or regulatory advice.
Launching January 2027
Small Firms Channel launches in January with practical content created specifically for Scotland’s small law firms. Register now and we’ll let you know when the first briefing is ready.
Small Firms Channel is being developed for partners, lawyers, practice managers and others involved in running and improving Scotland’s small law firms.
Small Firms Channel is for people working in Scottish law firms with up to 39 lawyers — from sole practitioners to larger independent practices. It’s designed particularly for partners, lawyers, practice managers and others involved in how their firm works and uses technology.